Last updated 3 June 2026
Our commitments on availability and support for facilities on a current subscription.
We target 99.9% monthly uptime for the core platform, excluding planned maintenance. Because Veona is offline-first, clinical work continues locally through connectivity interruptions.
Support is available by call, chat, and email, from a team that understands African hospital operations.
Live status and incident history are published at status.veonahealth.com.
Questions about this document can be sent to privacy@veonahealth.com. Veona is a product of Promatics Technologies Inc.