Put patients in the loop on every phone, smartphone or not, with self-booking, results, and reminders over web, USSD, SMS, and WhatsApp.
Veona Portal gives patients their health records, lets them book themselves in, and delivers results and reminders, all reachable on a smartphone over the web or on a basic handset over USSD and SMS. It is branded to your facility and runs on the same record as the rest of Veona.
Patients see their visits, results, and history in a single view, instead of carrying paper between facilities. Because the portal sits on the Veona record, what the patient sees is always current.
Patients book their own appointments, receive results when they are ready, and get reminders so they do not miss a visit. It cuts phone calls and queues while keeping people informed.
Not every patient has a smartphone. Veona Portal reaches them anyway, with a web experience for smartphones and USSD and SMS for basic handsets, plus WhatsApp where patients prefer it.
Patients view their visits, results, and history in a single place.
Patients book their own appointments without calling the front desk.
Results reach the patient as soon as they are ready.
Appointment and follow-up reminders reduce missed visits.
A clean web experience for patients on a smartphone.
Basic handsets are first-class, over USSD and SMS.
Reach patients on the channel many already use every day.
The portal carries your facility name and identity throughout.
The patient opens the portal on the web or dials in over USSD on any handset.
They self-book an appointment, which lands in your schedule.
Results and records appear in the portal, delivered over their preferred channel.
Reminders go out by SMS, USSD, or WhatsApp so visits are not missed.
Smartphone access matters, but most patients still carry a basic phone. Veona Portal meets them on USSD and SMS as well as the web and WhatsApp, so booking, results, and reminders work whether or not someone has data.
No. The portal works on the web for smartphones and over USSD and SMS for basic handsets, with WhatsApp as an option, so it reaches every phone.
Yes. Self-service booking lets patients schedule their own appointments, which flow into your Veona Appointments schedule.
Results are delivered through the portal and the patient's preferred channel as soon as they are ready, alongside their records in one place.
Yes. The experience carries your facility name and identity, so patients see your brand throughout.
A walkthrough of booking, results, and reminders across web, USSD, SMS, and WhatsApp, branded to your facility.