Patient

Veona Portal

Put patients in the loop with a web portal for self-booking and results, and SMS and WhatsApp reminders for everyone.

Web portalfor smartphones
Self-servicebooking and results
Brandedyour facility, your look
Web portalself-service for smartphones
SMS + WhatsAppmessaging patients know
Self-servicebooking and results
Brandedyour facility identity
What it does

Put patients in the loop.

Veona Portal gives patients their health records, lets them book themselves in, and delivers results, all on a smartphone over the web, with SMS and WhatsApp reminders reaching everyone. It is branded to your facility and runs on the same record as the rest of Veona.

Health records in one place

Patients see their visits, results, and history in a single view, instead of carrying paper between facilities. Because the portal sits on the Veona record, what the patient sees is always current.

Patient health records in one place
Visits, results, and history
Always current with the record
No paper to carry
Veona Portal / PatientsVeona PortalNEXT APPOINTMENTTue 10:30 · Dr BelloLAB RESULTFBC ready to viewPRESCRIPTIONAmoxicillin 500mg

Self-service booking, results, and reminders

Patients book their own appointments, receive results when they are ready, and get reminders so they do not miss a visit. It cuts phone calls and queues while keeping people informed.

Self-service booking
Results delivery
Appointment reminders
Fewer calls and queues
Veona Portal / BroadcastsBroadcastsSearch campaignsNewCAMPAIGNCHANNELREACHSTATEAntenatal reminderSMS420SentFlu clinicSMS + app1,150SchedResult readyApp push88Sent

Web portal, with SMS and WhatsApp reminders

Patients use the web portal on a smartphone to book themselves in and view results. Reminders and notifications reach everyone over SMS and WhatsApp, where patients already are. Text channels require your provider keys.

Web portal for smartphones
SMS notifications
WhatsApp
Email reminders
Veona Portal / BrandingSt. Mary ClinicCLINICSt. Mary ClinicTHEMECustom colours appliedLOGOUploaded
Capabilities

A patient front door on every phone.

Records in one place

Patients view their visits, results, and history in a single place.

Self-service booking

Patients book their own appointments without calling the front desk.

Results delivery

Results reach the patient as soon as they are ready.

Reminders

Appointment and follow-up reminders reduce missed visits.

Web access

A clean web experience for patients on a smartphone.

SMS and email

Notifications and reminders reach every patient by SMS and email.

WhatsApp

Reach patients on the channel many already use every day.

Branded experience

The portal carries your facility name and identity throughout.

How it works

From phone to facility, in step.

Reach

The patient opens the web portal on a smartphone, or gets an SMS or WhatsApp message from the facility.

Book

They self-book an appointment, which lands in your schedule.

Get results

Results and records appear in the portal, delivered over their preferred channel.

Stay reminded

Reminders go out by SMS, WhatsApp, or email so visits are not missed.

Built for every patient

Reaches patients where they already are.

Patients self-serve on the web portal from a smartphone, and reminders and results notifications reach everyone over SMS, WhatsApp, and email, so the front desk stays in touch whether or not someone uses the portal.

Works with

Connected to the rest of Veona.

Questions

What buyers ask about Veona Portal.

What if a patient does not use the portal?

The web portal is for smartphones, and the facility still reaches every patient with SMS, WhatsApp, and email reminders and results notifications, so no one is left out. Text channels require your provider keys.

Can patients book themselves in?

Yes. Self-service booking lets patients schedule their own appointments, which flow into your Veona Appointments schedule.

How do patients get results?

Results are delivered through the portal and the patient's preferred channel as soon as they are ready, alongside their records in one place.

Is the portal branded to our facility?

Yes. The experience carries your facility name and identity, so patients see your brand throughout.

See Veona Portal in action.

A walkthrough of booking and results on the web portal, with SMS, WhatsApp, and email reminders, branded to your facility.