Veona Appointments
Schedule visits, manage referrals, and cut no-shows with reminders on the channels patients actually use.
Scheduling, referrals, and outpatient flow in one calendar.
Veona Appointments brings booking, clinic lists, and referrals into a single calendar tied to the patient record. Patients are reminded on the channels they use, and every booked visit lands ready for the clinic to run its day.
Appointment scheduling on a shared calendar
Book appointments against clinics and clinicians on one calendar, with slots, availability, and the patient record all in view. Front desk and clinicians work from the same schedule, so double-bookings and gaps disappear.
Outpatient management and clinic lists
Each clinic gets its working list for the day, so staff know exactly who is booked and in what order. Outpatient flow runs from a single source of truth that feeds straight into Queue and Chart.
Internal and external referrals
Refer a patient to another clinic inside the facility or out to another provider, and track the referral through to completion. The referral travels with the record, so nothing is lost in handover.
Reminders on every channel patients use
Cut no-shows by reaching patients where they are. Veona sends appointment reminders over SMS, WhatsApp, and email, so patients get the nudge to show up. Text channels require your provider keys.
Everything outpatient scheduling needs.
Scheduling
Book visits against clinics and clinicians in seconds.
Appointment calendar
One shared calendar across the whole facility.
Outpatient management
Run outpatient flow from a single source of truth.
Clinic lists
Daily working lists for each clinic and clinician.
Internal referrals
Refer within the facility and track to completion.
External referrals
Refer out to other providers without losing the thread.
Multi-channel reminders
SMS, WhatsApp, and email in one workflow.
No-show reduction
Confirmations and reminders that actually reach patients.
One record
Every booking and referral tied to the patient's UHID.
From booking to seen, in four steps.
Book the slot
Pick a clinic, clinician, and time on the shared calendar.
Remind
Confirmations and reminders go out over SMS, WhatsApp, or email.
Arrive and queue
The patient checks in and joins the right Queue automatically.
Refer onward
If needed, refer internally or externally and track it through.
Reminders that reach every patient.
Connected to the rest of the journey.
What teams ask about Appointments.
Which reminder channels are supported?
Veona Appointments sends reminders over SMS, WhatsApp, and email, so you can reach patients whether or not they have a smartphone. Text channels require your provider keys.
Can it handle referrals?
Yes. You can create both internal referrals to another clinic and external referrals to other providers, and track each one through to completion against the patient record.
Does the calendar cover multiple clinics?
Yes. One shared calendar covers every clinic and clinician, with per-clinic working lists so each team sees exactly who is booked for the day.
How does a booking reach the clinic?
Every appointment is tied to the patient's record, so when the patient arrives they flow straight into Queue and Chart with no re-keying.
See Veona Appointments in action.
A walkthrough tailored to your clinics, on one record with the whole facility.