Clinical Care

Veona ED

Acuity-based triage, a live emergency board, and observation tracking, built for fast-moving casualty departments.

5-levelacuity triage
Live boardevery patient in the department
Fast-trackorders to Labs, Imaging, Rx
One recordshared with the whole hospital
5-levelacuity triage scoring
Livedepartment tracking board
Secondsto fast-track an order
On-premiseruns through internet outages
What it does

Triage, treat, and track in the casualty department.

Veona ED gives the emergency department its own purpose-built flow: structured triage and acuity scoring at intake, a live board of everyone in the department, fast-track ordering to diagnostics and pharmacy, and observation or short-stay tracking until the patient is admitted or discharged. Every action writes to the same patient record the rest of the hospital reads.

Triage and acuity scoring at intake

Capture the casualty intake and assign a clinical acuity in one structured assessment. Vitals, presenting complaint, and a five-level acuity score drive who is seen first, and a high-acuity case can raise a resus alert the moment it is scored.

Five-level acuity scoring
Casualty intake capture
Vitals and presenting complaint
Resus alerts for critical cases
ED / Triage assessmentAOTriage assessmentM. Bello · arrived 10:02Category 2AIRWAYPatentBREATHINGRR 24BP92/58SpO294%GCS14NEWS26

A live board of the whole department

Patient tracking shows everyone in the department on one board, ordered by acuity and waiting time, with their location, status, and outstanding orders at a glance. The team always knows who is sickest, who is waiting, and what is left to do.

Acuity-ordered tracking board
Location and status per patient
Outstanding orders surfaced
Waiting times tracked live
ED / Patient trackingED tracking boardSearch boardNewBAYPATIENTCATSTATUST1M. Bello2BloodsT2C. Obi3SeenR1A. Okafor1ResusW4I. Eze4Waiting

Fast-track ordering to Labs, Imaging, and Rx

Order bloods, imaging, and medications directly from the ED visit in seconds. Orders flow straight to Veona Labs, Veona Imaging, and Veona Rx, and results return to the same visit, so the team is not chasing paper between departments during a resuscitation.

Fast-track labs ordering
Imaging requests inline
Medications to Veona Rx
Results return to the visit
ED / ResusAOResus · Bay R1A. Okafor · code activatedActiveRHYTHMSinus tachHR128ADRENALINE1mg givenCYCLE3TEAM LEADDr BelloTIME04:12 elapsed

Observation, disposition, and the ambulance arrival hook

Hold patients for observation or short-stay without losing sight of them, then decide a disposition: admit to the ward, transfer, discharge with instructions, leave without being seen, or mortuary. When a Veona Ambulance run arrives it lands straight onto the board with its arrival mode and pre-hospital summary, so the receiving team starts with the picture in hand.

Observation and short-stay tracking
Disposition pathways: admit, transfer, discharge, LWBS
Interval reassessment
Ambulance arrivals onto the board
ED / ObservationObservationThis monthNEWS23SpO296%NEXT OBS15 minNEWS2 trend
Capabilities

Everything the emergency department needs in one place.

Acuity triage

Five-level scoring built into casualty intake.

Casualty intake

Structured registration straight into the ED board.

Resus alerts

Critical cases flagged the moment they are scored.

Tracking board

Every patient, location, and status on one live view.

Fast-track orders

Labs, imaging, and medications in seconds.

Observation

Short-stay and observation patients tracked to disposition.

Disposition pathways

Admit, transfer, discharge with instructions, LWBS, or mortuary.

Ambulance arrivals

EMS runs hand off onto the board with the pre-hospital summary.

One patient record

Shared with the chart, ward, and the whole hospital.

ED reporting

Throughput, acuity mix, and wait times at a glance.

Resilient on-premise

Triage and treat on the local network through internet outages.

How it works

From the door to disposition.

Triage

Capture intake, vitals, and a five-level acuity score, raising a resus alert if needed.

Board

The patient joins the live tracking board, ordered by acuity and waiting time.

Treat

Fast-track labs, imaging, and medications, with results returning to the visit.

Disposition

Observe, discharge, or admit to the ward, all on the same record.

Built for the realities

Fast when the power and network are not.

Emergencies do not wait for the grid. Deployed on-premise, Veona ED runs on the local network and stays low-bandwidth, so triage, the board, and observations keep working through internet outages. It is mobile-friendly for the bedside, and HMO or insurance cover is recognised against the visit from the start.

Questions

What buyers ask about Veona ED.

What triage system does Veona ED use?

Veona ED uses a five-level acuity scoring model built into casualty intake, so the most urgent patients are surfaced first and critical cases can raise a resus alert as soon as they are scored.

Can we order labs and imaging from the ED?

Yes. Fast-track ordering sends bloods, imaging, and medications directly to Veona Labs, Veona Imaging, and Veona Rx from the ED visit, and results return to the same record.

Does it keep working during an internet outage?

Yes, on an on-premise deployment. Triage, the tracking board, and observation run on the facility LAN and on low bandwidth, so they keep working when the internet drops.

How does an ED patient become a ward admission?

From the observation or short-stay view the team decides a disposition. An admission carries the same patient record into Veona Ward with no re-entry, and other pathways, transfer, discharge with instructions, left without being seen, or mortuary, are recorded against the visit.

What happens when an ambulance arrives?

A Veona Ambulance run hands off into the ED: a visit is created or linked with the arrival mode set to ambulance and the pre-hospital summary attached, so the patient is on the tracking board with their pre-hospital story already in the record.

See Veona ED in action.

A walkthrough tailored to your casualty department, on one record with the whole hospital.